Terms Of Sale

All prices include GST. There is no pick up option available.
Please ensure payment is made 2 days after the game has been purchased.
Product images shown are used as rough guide, covers/boxes may vary slightly however its content is as described.
Product supports 'Full English language' for use in Australia and other English speaking countries.

Australian' means fit for use in Australia, it does not mean manufactured in Australia. Many products on retail shelves across Australia are manufactured overseas.

'Australian Compatible' includes region free games compatible with Australian video game systems. All Games sold By City of Games are 100% compatible with Australian Consoles. Majority of our items are imported from the UK and the USA. If you have any inquiries regarding region compatibility regarding a certain item, please email us so that we can provide further clarification.

Shipping information provided to us must be accurate; we do not take any responsibility for delivery problems, resulting from inaccurate or incomplete address.

Refund and Returns

Your satisfaction is our first priority at City Of Games. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or provide a full refund after the item has been tested from our end for defects. All returns are subject to us receiving the item back within 7 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

Returns Process

To return an item, please send it to:

City Of Games

P.O. Box 4257

Narre Warren South

VIC 3805

And also include the following information:

• Your Order number if known (appears on the top of the confirmation email)

• Your name and address

• A description of the item you are returning