Australia Post eParcel will be used for all areas. At our discretion, we may use Fastway Couriers or other similar reputable freight companies.

Items sent by Australia Post eParcel or courier are traceable and will require a signature.

We will email you your tracking numbers and website when the items are dispatched.

Postage insurance is additional charged at $1.10 for every $100. We encourage you to opt in for postal insurance for peace of mind for damaged or lost articles.

Failed deliveries and return to sender fees due to customer’s errors are charged at $10 flat fee. We recommend you track your parcel for its journey to you

Please note that the estimated time of delivery is an estimate only. Delivery times may vary depending on your postcode and courier/post delivery schedules. Delivery to most parts of Australia is estimated to be 1 (for city) to 10 (for rural areas) working days. Orders are dispatched from Sydney.

All orders are subject to stock availability.

Shipping fees are based on postcodes, volume or weight of the parcels, unless otherwise stated.

Wireless 1 Online will endeavour to solve any delivery issues that may arise as soon as we are made aware of the issue. Investigations into lost or damaged parcels in transit can take up to 3 weeks to complete. You will be informed every step of the way. Items without insurance will not be covered in the event of loss or damage in transit. We highly recommend you choose insurance coverage.

Wireless 1 Online is not responsible for estimated delivery times and will not be held liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise due to delivery issues.